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Comment by anandrkris

@SieniMaagi Am closing this thread as answer accepted. Hoping that it would be fine with you.

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Comment by tkenakka

@SieniMaagi Great to hear, thanks for the confirmation.

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Comment by SieniMaagi

haven't had those problems lately (thank goodness) after the update

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Answer by tkenakka for [Bug] Phone loses mobile connection without notice

If you encounter problems with 4G and receiving calls, please see: https://together.jolla.com/question/47765/4g-lte-bug-cannot-receive-call-diverted-to-voicemail/#post-id-48381 If you encounter...

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Comment by tkenakka

@SieniMaagi Hi, a few questions just in case: 1) What sw version do you happen to be running? 2) Can you identify any particular case when the problem happens, like low network coverage in subway on...

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Comment by jgr

There is a hardware (?) problem already reported a couple of times: The SIM card looses connection to the Jolla phone. If the Jolla does re-recognize the SIM card, it asks for the SIM code – but since...

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Comment by ighea

Well, I can sadly confirm that you are not the only one. For my own inconvenience I have not been able to repeat the disapearance of the cellural network connectivity in any sane pattern: it so far...

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Comment by SieniMaagi

So far I've noticed zero indication that there connection is missing. It still shows the 2g/3g/4g symbol, and the mobile data symbol.

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Comment by kaisaelina

Hi, i have the same problem. My friends keep telling me they have tried to reach me and not been able to get through. Very upsetting! I have not noticed any certain pattern. It seems random. Some calls...

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Comment by tkenakka

@SieniMaagi I understand :) If there's no problem with incoming or outgoing voice calls then that's good news, referring to my previous comment about upcoming updates. Do you know that you have missed...

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Comment by SieniMaagi

@tkenakka at least it used to work, and no, I don't have developer mode set up (but looks like I can make voice calls, not sure if it's bugging at the moment or no-one's just messaging me... hard to...

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Comment by tkenakka

@SieniMaagi Hm do you happen to have developer mode set up so that you can issue shell commands? I suppose the same card works ok using some other mobile phone?

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Comment by SieniMaagi

@tkenakka 2G didn't help :P but didn't get to try calling, as the phone crashed...

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Comment by tkenakka

@SieniMaagi Ok so this is not 4G related, which is it's own topic. If you have mobile data connection problems then upcoming updates from Jolla may help there. However if your problem is with 3G voice...

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Comment by SieniMaagi

@tkenakka although the problem with using only 2G is that I can't get apparently send online messages/receive them, but as long as I'm home I'll use WLAN to replace that

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Comment by SieniMaagi

@tkenakka 1) I'm running Saapunki (1.0.7.16) 2) Haven't noticed anything specific, as it has happened in various situations 3) I'm using 3G 4) Preference has always been 3G 5) Haven't tried yet, will...

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Comment by tkenakka

@SieniMaagi @ighea Hi, please try also if you're able to dial voice calls when the problem is happening.

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[Bug] Phone loses mobile connection without notice

Hi all, I'd like to know if anyone else is having the same problem: Every now and then my Jolla loses it's mobile connection (meaning no received phone calls, or MitäKuuluu messages) without it giving...

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